{"id":1000081411,"date":"2026-10-08T17:36:59","date_gmt":"2026-10-08T15:36:59","guid":{"rendered":"https:\/\/babethstore.com\/?page_id=1000081411"},"modified":"2026-10-08T21:29:16","modified_gmt":"2026-10-08T19:29:16","slug":"politique-de-remboursement","status":"publish","type":"page","link":"https:\/\/babethstore.com\/en\/politique-de-remboursement\/","title":{"rendered":"Politique de remboursement"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"1000081411\" class=\"elementor elementor-1000081411\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-f773639 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"f773639\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3bb6e5a\" data-id=\"3bb6e5a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-13a5ee4 elementor-widget elementor-widget-spacer\" data-id=\"13a5ee4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3489b44c elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"3489b44c\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-25213493\" data-id=\"25213493\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-214ed2c3 elementor-widget elementor-widget-spacer\" data-id=\"214ed2c3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-34957a0 elementor-widget elementor-widget-heading\" data-id=\"34957a0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">POLITIQUE DE REMBOURSEMENT<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-68cd447c elementor-hidden-mobile elementor-widget elementor-widget-spacer\" data-id=\"68cd447c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-aabcb6e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"aabcb6e\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-b783331\" data-id=\"b783331\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-79c49d1 elementor-widget elementor-widget-spacer\" data-id=\"79c49d1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6fcbb39 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6fcbb39\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-884c37e\" data-id=\"884c37e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8d14c5a elementor-widget elementor-widget-text-editor\" data-id=\"8d14c5a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Cette page r\u00e9sume les conditions dans lesquelles babeth te rembourse un achat fait sur babethstore.com. Elle reprend les r\u00e8gles de nos <a href=\"https:\/\/babethstore.com\/en\/cgv\/\">Conditions g\u00e9n\u00e9rales de vente<\/a> et de la page <a href=\"https:\/\/babethstore.com\/en\/livraison-retours\/\">Livraison &amp; Retours<\/a>.<\/p><p>Mise \u00e0 jour le 8 octobre 2026.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fad5618 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"fad5618\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f052ce5 elementor-widget elementor-widget-text-editor\" data-id=\"f052ce5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>1. TU CHANGES D\u2019AVIS : 14 JOURS POUR TE R\u00c9TRACTER<\/strong><\/p><p>Pour tout achat fait sur le site, tu disposes de 14 jours \u00e0 compter de la r\u00e9ception de ta commande (ou du dernier colis, si elle est livr\u00e9e en plusieurs fois) pour te r\u00e9tracter, sans avoir \u00e0 te justifier ni \u00e0 payer de p\u00e9nalit\u00e9. Ce droit vaut aussi pour les articles sold\u00e9s ou remis\u00e9s.<\/p><p>Informe-nous de ta d\u00e9cision avant la fin du d\u00e9lai : en ligne avec notre formulaire <a href=\"https:\/\/babethstore.com\/en\/retractation\/\">Se r\u00e9tracter<\/a>, par e-mail \u00e0 <a href=\"mailto:order@babethstore.com\">order@babethstore.com<\/a>, ou par courrier \u00e0 babeth \u2013 15 rue Royale \u2013 74000 Annecy (France). Nous accusons r\u00e9ception de ta demande par e-mail.<\/p><p>Tu as ensuite 14 jours pour nous renvoyer les articles \u00e0 la m\u00eame adresse, ou les d\u00e9poser en boutique. Les frais de retour sont \u00e0 ta charge et le colis voyage sous ta responsabilit\u00e9 : privil\u00e9gie un envoi suivi.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0fb0baf elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"0fb0baf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ef2ad70 elementor-widget elementor-widget-text-editor\" data-id=\"ef2ad70\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>2. TON REMBOURSEMENT<\/strong><\/p><p><strong>Montant.<\/strong> Nous te remboursons le prix des articles retourn\u00e9s ainsi que les frais de livraison initiaux, sur la base du mode de livraison standard le moins cher propos\u00e9. En cas de retour partiel, nous te remboursons la diff\u00e9rence entre les frais de livraison que tu as pay\u00e9s et ceux que tu aurais pay\u00e9s pour les seuls articles conserv\u00e9s.<\/p><p><strong>D\u00e9lai.<\/strong> Le remboursement intervient au plus tard 14 jours apr\u00e8s que tu nous as inform\u00e9s de ta r\u00e9tractation. Nous pouvons toutefois attendre d\u2019avoir re\u00e7u les articles, ou la preuve de leur exp\u00e9dition.<\/p><p><strong>Moyen.<\/strong> Nous utilisons le m\u00eame moyen de paiement que celui de ta commande, sans frais pour toi. Une commande r\u00e9gl\u00e9e avec un bon d\u2019achat ou un avoir est rembours\u00e9e sous la m\u00eame forme. Si tu le pr\u00e9f\u00e8res, nous pouvons t\u2019envoyer un code de r\u00e9duction du m\u00eame montant.<\/p><p><strong>\u00c9tat des articles.<\/strong> Tu peux essayer les articles comme tu le ferais en boutique. S\u2019ils reviennent port\u00e9s, lav\u00e9s, tach\u00e9s, ab\u00eem\u00e9s ou incomplets, nous pouvons d\u00e9duire du remboursement la perte de valeur correspondante.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-909083b elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"909083b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-006d6fd elementor-widget elementor-widget-text-editor\" data-id=\"006d6fd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>3. ARTICLES QUI NE PEUVENT PAS \u00caTRE RETOURN\u00c9S<\/strong><\/p><p>Conform\u00e9ment \u00e0 l\u2019article L. 221-28 du Code de la consommation, le droit de r\u00e9tractation ne s\u2019applique pas :<\/p><ul><li>aux articles confectionn\u00e9s \u00e0 ta demande ou personnalis\u00e9s ;<\/li><li>aux articles scell\u00e9s que tu as ouverts et qui ne peuvent \u00eatre repris pour des raisons d\u2019hygi\u00e8ne ou de protection de la sant\u00e9 (cosm\u00e9tiques et parfums descell\u00e9s) ;<\/li><li>aux denr\u00e9es p\u00e9rissables.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5c6b6d5 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"5c6b6d5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b737ca7 elementor-widget elementor-widget-text-editor\" data-id=\"b737ca7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>4. ARTICLE D\u00c9FECTUEUX, COLIS PERDU, RETARD OU RUPTURE DE STOCK<\/strong><\/p><p><strong>Article d\u00e9fectueux ou non conforme.<\/strong> Tous nos articles, sold\u00e9s ou non, b\u00e9n\u00e9ficient de la garantie l\u00e9gale de conformit\u00e9 pendant deux ans \u00e0 compter de la livraison, et de la garantie des vices cach\u00e9s. \u00c9cris-nous \u00e0 <a href=\"mailto:order@babethstore.com\">order@babethstore.com<\/a> avec ton num\u00e9ro de commande, une description du d\u00e9faut et des photos : l\u2019article est r\u00e9par\u00e9 ou remplac\u00e9 et, si ce n\u2019est pas possible, tu obtiens une r\u00e9duction du prix ou un remboursement int\u00e9gral. Les frais de retour sont \u00e0 notre charge.<\/p><p><strong>Colis perdu ou endommag\u00e9.<\/strong> Le transport est sous notre responsabilit\u00e9 jusqu\u2019\u00e0 ce que le colis soit entre tes mains. S\u2019il est perdu ou ab\u00eem\u00e9, nous te renvoyons l\u2019article ou te remboursons, \u00e0 ton choix.<\/p><p><strong>Retard de livraison.<\/strong> Si ta commande n\u2019arrive pas dans le d\u00e9lai annonc\u00e9, tu peux nous demander par \u00e9crit de livrer dans un d\u00e9lai suppl\u00e9mentaire raisonnable. Pass\u00e9 ce d\u00e9lai, tu peux annuler ta commande : nous te remboursons la totalit\u00e9 des sommes vers\u00e9es sous 14 jours.<\/p><p><strong>Article indisponible.<\/strong> Si un article command\u00e9 se r\u00e9v\u00e8le indisponible, nous te pr\u00e9venons et te remboursons int\u00e9gralement, au plus tard 14 jours apr\u00e8s ton paiement, sauf si tu pr\u00e9f\u00e8res une autre solution.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-38163d9 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"38163d9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-748e845 elementor-widget elementor-widget-text-editor\" data-id=\"748e845\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>5. ACHATS EN BOUTIQUE, R\u00c9CLAMATIONS ET M\u00c9DIATION<\/strong><\/p><p><strong>Achat en boutique.<\/strong> Le droit de r\u00e9tractation ne s\u2019applique pas aux achats faits en boutique. Nous te proposons un \u00e9change ou un avoir dans les 30 jours suivant l\u2019achat, sur pr\u00e9sentation du ticket de caisse, pour un article non port\u00e9, en parfait \u00e9tat et avec ses \u00e9tiquettes. Les articles sold\u00e9s ou remis\u00e9s achet\u00e9s en boutique ne sont ni repris, ni \u00e9chang\u00e9s, ni rembours\u00e9s, sauf d\u00e9faut : les garanties l\u00e9gales s\u2019appliquent.<\/p><p><strong>Mobilier.<\/strong> Le mobilier se commande en boutique, sur devis : les conditions applicables sont pr\u00e9cis\u00e9es sur le devis.<\/p><p><strong>Une question, une r\u00e9clamation ?<\/strong> \u00c9cris-nous \u00e0 <a href=\"mailto:order@babethstore.com\">order@babethstore.com<\/a> ou appelle-nous au +33 (0)4 50 11 53 70. Si tu n\u2019as pas obtenu satisfaction dans les deux mois suivant une r\u00e9clamation \u00e9crite, tu peux saisir gratuitement le m\u00e9diateur de la consommation : CM2C \u2013 49 rue de Ponthieu \u2013 75008 Paris \u2013 <a href=\"https:\/\/www.cm2c.net\" target=\"_blank\" rel=\"noopener\">www.cm2c.net<\/a>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-004a8dc elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"004a8dc\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-8dfb04d\" data-id=\"8dfb04d\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-727fa57 elementor-widget elementor-widget-spacer\" data-id=\"727fa57\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>POLITIQUE DE REMBOURSEMENT Cette page r\u00e9sume les conditions dans lesquelles babeth te rembourse un achat fait sur babethstore.com. Elle reprend les r\u00e8gles de nos Conditions g\u00e9n\u00e9rales de vente et de la page Livraison &amp; Retours. Mise \u00e0 jour le 8 octobre 2026. 1. TU CHANGES D\u2019AVIS : 14 JOURS POUR TE R\u00c9TRACTER Pour tout achat&hellip;&nbsp;<a href=\"https:\/\/babethstore.com\/en\/politique-de-remboursement\/\" rel=\"bookmark\">Read More &raquo;<span class=\"screen-reader-text\">Politique de remboursement<\/span><\/a><\/p>","protected":false},"author":46,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/template-pagebuilder-full-width.php","meta":{"_acf_changed":false,"neve_meta_sidebar":"","neve_meta_container":"","neve_meta_enable_content_width":"","neve_meta_content_width":0,"neve_meta_title_alignment":"","neve_meta_author_avatar":"","neve_post_elements_order":"","neve_meta_disable_header":"","neve_meta_disable_footer":"","neve_meta_disable_title":"","footnotes":""},"class_list":["post-1000081411","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Politique de remboursement - babeth<\/title>\n<meta name=\"robots\" content=\"noindex, nofollow\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Politique de remboursement - babeth\" \/>\n<meta property=\"og:description\" content=\"POLITIQUE DE REMBOURSEMENT Cette page r\u00e9sume les conditions dans lesquelles babeth te rembourse un achat fait sur babethstore.com. Elle reprend les r\u00e8gles de nos Conditions g\u00e9n\u00e9rales de vente et de la page Livraison &amp; Retours. Mise \u00e0 jour le 8 octobre 2026. 1. 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